Returns and complaints

In accordance with applicable consumer law, you have the right to withdraw from a remote contract without giving a reason within 14 days from the date you receive the goods.

Perfumes

A return can be made only if the product has not been used and is in its original, intact packaging.

  • To exercise your right of return, you must inform us of your decision within 14 days by sending the appropriate statement.
  • The customer bears the cost of returning the returned goods.

Upon receipt and verification of the returned perfume, the refund will be made within 14 days.

Watches - stationary shop

Under current consumer law, if you purchase products from a stationary store, you do not have the right to cancel the contract and return the goods, unless the product has manufacturing defects.
This means that after purchasing a watch
It is not possible to return it or exchange due to a change in decision or preference.

Please think carefully about your purchase and make sure that the product fully meets your expectations before finalizing the transaction.